Money Back Guarantee

We do not offer and do not guarantee 100% accuracy of the results. Our plagiarism detection software gives an estimate percentage of matching content found in open sources only. We do not accept liability for any consequences related to your further use of the detection results. Refund requests for missed matches or non-included publications will not be accepted and satisfied whatsoever. This money back guarantee applies only to the registered users and does not apply to users who breach any term or condition of the Agreement.

Can I get a refund if I changed my mind?

Yes. Your Product (service pack) includes 14-days money back guarantee. Please note that you hereby acknowledge that, once you begin to utilize the service before the end of the 14-days period, you will lose your right for refund.

You have 14 days to request a refund, starting from the date of your purchase. From day 15 and onwards, your money cannot be refunded.

I am not satisfied with the quality of the check, can I get a refund?

Upon registration, you will have 1 trial page to experience how our plagiarism checker works. If you continue to use our service after free trial experience you acknowledge that quality of services is satisfactory and you have no complaint to it. Therefore, we do not accept any further complaints toward paid and used Products (service packs) regarding the quality of plagiarism detection results.

If you are not satisfied with your current purchase, please refrain from buying another Product (service pack)..

Note! You must have a PayPal account to pay for the services, as well as receive a refund. We can refund only to the account from which the payment was executed. PayPal may charge fee for transactions.

How can I return my money?

To make a request for a refund, please send us an e-mail at [email protected] with a short explanation of your situation and reasons.

How soon will my money be refunded?

It can take up to 7 business days for the money to return to the PayPal account you used.

I do not wish to use this service anymore, can I convert unused pages into money?

Unfortunately, the remaining and bonus pages are non-refundable. However, they will be available on your account during 1 year, counting from the purchase date.

I noticed duplicate payments for the same order.

In case you were charged twice, and you receive two receipts from PayPal, contact us immediately. Email us both receipts with respective transaction IDs, and the extra payment will be fully refunded within 7 business days.

I’ve purchased two or more Products, can I get a refund and how?

If you have purchased two or more Products (service packs) at a different time, we would consider that you have started to use first the Product (service pack) which has been purchased earlier time-wise. Therefore, in case you have purchased, one after another, two or more Products and have started to use one of them (i.e. used at least one page but within the amount of pages of the Product which has been purchased first time-wise) we would count such a Product the one you have used first. After you have started to use one of the Products purchased at a different time you might be entitled to request a refund only for the subsequent Product (i.e. the second or, consequently, the third, the fourth ones, etc.) because the previous one has been already used and we would count it as the one you have used first for the purposes of this money back guarantee.

If you have purchased, in one step, two or more Products (service packs) simultaneously, we would consider that you have started to use first the Product (service pack) which has more pages. Therefore, if you have purchased, one with another, two or more Products and have used at least one page but within the amount of pages of the Product which has more pages, we would count such a Product which has more pages the one you have used first. After you have started to use one of the Products purchased simultaneously you might be entitled to request a refund only for the Product which has not been used yet for the purposes of this money back guarantee.

Last updated: 27.09.2017